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You’ve onlygot onepair ofhands.We’re thesecond.

The assistant answers your customers and sorts your bookings while you work. When you need a website or an app, we build that too. Pick a trade below and watch a real evening play out, then ask it something yourself — the one on this page is real.

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LCLiving Canvas TattooWhatsApp · Kiera is tattooing
Hi, do you do fine line? Small piece on my forearm, about 8cm

This week’s diary

3 booked

Colour · Mrs Patel
Sleeve s3 · Sam
Consult · J. Ward
Show me a

A demo. On your site this is your assistant.

Seven ways in. One diary.

However somebody gets in touch, it is answered, quoted and booked into the same diary. Nobody retypes anything, and nothing sits in an app waiting for somebody to remember it.

  1. 6:12pmText message

    Hi, any chance of a cut and blow-dry Friday morning?

    Friday 10am with Chloe is free. Shall I book it?

    Fri · 10am Cut & blow-dryBOOKED

  2. 6:47pmA phone call

    Rang while both chairs were busy. No voicemail left.

    Sorry we missed you, we’re with clients. What can we book you in for?

    Sat · 2pm Colour consultBOOKED

  3. 7:26pmWhatsAppComing soon

    How much for a full head of foils?

    [YOUR PRICE], confirmed when Chloe’s seen your hair. Tuesday at 1? [DEPOSIT] holds it.

    Tue · 1pm Full head foilsDEPOSIT PAID

  4. 8:03pmInstagramComing soon

    Do you do bridal hair? Wedding’s in June

    We do. Sarah has a trial free on Wednesday at 4.

    Wed · 4pm Bridal trialBOOKED

  5. 8:49pmMessengerComing soon

    My colour’s gone brassy since last week. Not happy.

    I’m sorry. I’ve passed this straight to Chloe and she’ll message you herself.

    Dawn · colour complaintHANDED TO YOU

  6. 9:34pmEmail

    Could I get a fringe trim before work on Thursday?

    Thursday 8:30 with Priya. You’re in.

    Thu · 8:30am Fringe trimBOOKED

  7. 10:18pmYour website

    Is Monday free for a restyle?

    Monday 11am with Aisha. [DEPOSIT] holds the slot.

    Mon · 11am RestyleDEPOSIT PAID

A diary doesn't answer

Fresha, Booksy and Square are good diaries, and most of them are free. None of them reply to a message at nine on a Tuesday night. That's the bit you're losing.

It knows your prices

It quotes from your own rates and never invents a number, never goes under your minimum, and always says the price is confirmed when you've seen the job.

It knows when to stop

A complaint, anything medical, anyone under 18, anyone who asks for a person. It fetches you and stops talking. It never pretends to be you.

Built for whatever you actually do

Each trade brings its own questions, services, wording and reminders, and its own sense. The gas engineer won’t book someone who says they can smell gas, it gives them the emergency number. The plumber tells a burst pipe where the stopcock is first.

Trades and home

  • Electrician
  • Plumber
  • Heating and gas engineer
  • Joiner or carpenter
  • Painter and decorator
  • Plasterer
  • Roofer
  • Handyman
  • Locksmith
  • Gardener or landscaper
  • Cleaner

Hair and beauty

  • Tattoo studio
  • Hair salon
  • Mobile hairdresser
  • Barber
  • Beauty salon
  • Nail technician
  • Aesthetics clinic
  • Massage therapist

Health and wellbeing

  • Physiotherapist
  • Chiropractor or osteopath
  • Personal trainer
  • Counsellor or therapist
  • Podiatrist or chiropodist

Pets

  • Dog groomer
  • Dog walker or pet sitter

Motoring

  • Mobile mechanic
  • Garage or MOT centre
  • Car valeting or detailing
  • Driving instructor
  • Car dealership

Everything else

  • Photographer
  • Tutor
  • Window cleaner
  • Something else

And it runs the rest of it

  1. A proper diary

    Day, week and person views, repeats, blocks, all-day entries. Or keep the Fresha diary you already have. It reads that too.

    The Second Pair diary, month view, in the demo salon

  2. Deposits, if you want them

    Straight to your bank through Stripe at their normal rate. Second Pair takes nothing from it. Off entirely for trades that invoice after.

    Last week’s report in the demo salon, with deposits taken

  3. A link each

    In a salon, every stylist gets their own link for their own Instagram. Enquiries there are theirs, and it never asks who you'd like.

    The inbox in the demo salon, filtered by stylist

  4. Reminders that suit the job

    Bring photo ID for a tattoo. Come with dry hair for a colour. Leave access and somewhere to park for a sparky.

    Living Canvas TattooYou’re booked for tomorrow at 11am. Please bring photo ID.

    Willow & CoSee you Tuesday at 1pm for your colour. Please come with dry hair.

    Hale ElectricalWe’re with you Friday at 8am. Please leave access to the fuse board and somewhere to park.

  5. Client records

    History, what they've spent, no-shows, and a private note that flags every time they come back.

    MA
    Megan AllwoodCut and colour · Chloe
    Visits
    14
    No-shows
    1
    Last in
    12 Sep

    Flagged every visitPatch test needed before any colour.

  6. On your phone

    Add it to your home screen and it works like an app. No app store, no waiting.

Also from us

We build the website too, if you need one

Plenty of good tradespeople have no website, or one built years ago by somebody who has stopped answering. We build it, host it, and keep it working, and you can have it whether or not you ever use the assistant.

The home page of Amber’s Paws & Pastures
amberspawsandpastures.comPet and horse care across Newton Abbot. The assistant answers on it.
The home page of Living Canvas Tattoo Studio
livingcanvastattoo.inkA tattoo studio in Devon. The assistant answers on it.

Built around the work, not a template

Your trade, your photographs, your prices if you want them shown. It says what you actually do rather than what a theme assumed.

Looked after

Hosting, the certificate, the updates and the small changes as the business changes. Nothing to renew and nobody to chase.

Found by the people looking

Set up properly for search and for a phone, which is where nearly everybody will see it.

The assistant on it, or not

If you have Second Pair, it answers on the site from the first day. If you do not, the site is still yours and works perfectly well without it.

Ask about a website

Made by Second Pair Ltd

We build things people use every day, not demos

A small software company in Devon. Two products, both in daily use by people who are not us. That is the only test that has ever told us anything.

Second Pairsecond pairLive

This. Answering enquiries for tattooists, salons, cleaners and trades in their voice, from their prices, into their diary.

Family APP!Early access

A private hub for one family: chat, photos, a shared calendar and an AI holiday planner. Built because we wanted it at home.

Have a look

Give us a second pair of hands!

Ask ours what you want to know. It answers straight away, and it will put you in front of a person to get you set up.

Ask ours anything